Thursday, August 6th, 2009
Credit card dispute for services not rendered?
christine d asked:
I purchased 60 personal training session and did not get all the sessions entitled. I have tried, unsuccessfully, to work out an arrangement for the remainder. He won’t return my emails. I contacted AMEX who was reluctant to open the dispute but did. Is there a time limit for services not rendered when you make a deposit? Or would I be better off going to small claims court?
I purchased 60 personal training session and did not get all the sessions entitled. I have tried, unsuccessfully, to work out an arrangement for the remainder. He won’t return my emails. I contacted AMEX who was reluctant to open the dispute but did. Is there a time limit for services not rendered when you make a deposit? Or would I be better off going to small claims court?
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August 8th, 2009 at 7:36 pm
A lot of credit card companies have a 60 day time frame. However, you can appeal that. I filed a dispute with visa regarding wedding stuff. When they came back saying that the time limit had been exceeded I argued that it had to be purchased far in advance (because it was for a wedding) they defaulted on the contract months after receiving payment. You could probably do the same because you can argue that 60 days is not enought time to use all of the sessions unless you went every day.