happy asked:


I am facing a situation with a Credit Bureau – Equifax. It is regarding my personal information being updated incorrectly on my credit file they have. After providing them the proof of my correct date of birth, they did change it to the correct one on July 12, 2007. I noticed effective July 24, 2007 it has been changed back to the incorrect one that I disputed earlier. Upon my calling Equifax I was informed that they will change my personal information based on the report they receive form their member creditor(s).

My concern is that they rely more on their member creditors than the proof that was provided to them for my correct date of birth. I wonder if Equifax, and other credit bureaus for that matter, would do the same for any personal information.

I would appreciate any suggestion you can provide on how to handle/deal with this problem.
I have already provided them copy of my DL and they did change it to correct DOB on July 12, 2007. But I was told by Equifax today that based on a member creditor’s report they changed DOB back to the incorrect one. I unsuccessfully tried to have them explain to me that why they rely more on member creditor’s report when they have proof of my DOF in heir files. It was VERY frustrating. They won’t tell me which creditor reported wrong DOB, instead they suggested that I should call ALL the creditors I have/am dealing with.